Status Contact Support

Troubleshooting

Fix common problems and find out why something isn't working.

4 guides

Not showing in Google AdsConverly says a conversion was delivered, but you can't find it in Google Ads. Here's why that happens and what to check.

Customer Data TermsGive Google the one time approval it needs before it will accept conversions from Converly.

Customer Data Terms (manager)When a manager account tracks your conversions, Google keeps this approval in the manager. Here is where to find it.

Google Ads accessGive the Google account you connected to Converly enough access to send conversions.

Still Need A Hand?

Send us a message. We are a small team and we reply fast, usually within a few hours.

Contact Support