You can cancel your Converly account from Settings. Cancelling is immediate, so read this first.

Cancelling takes effect right away

When you cancel, your subscription ends immediately and all your flows stop firing straight away. It is not an end-of-period cancellation, and we don't refund the rest of the month, so it's worth cancelling close to your renewal date. If you only want to pause spending, consider changing to a smaller plan instead.

Step 1: Open the Cancel tab

Click Settings in the left sidebar, then open the Cancel tab. You'll see a short form headed Cancel your subscription.

The Cancel tab showing the Cancel your subscription form
The cancellation form is on the Cancel tab.

Step 2: Tell us why

We ask 2 quick questions before you go. Choose a reason from the Why are you cancelling? dropdown, then answer the follow-up question that appears (for example, which tool you're switching to). Both are required. When you're ready, click Cancel Subscription.

The cancellation form with a reason selected and a follow-up question answered
Pick a reason and answer the follow-up question.

Step 3: That's it

As soon as you click Cancel Subscription, your subscription ends and your flows stop firing. You'll see Your subscription is cancelled. Click Done and Converly logs you out.

The Your subscription is cancelled confirmation with a Done button
Click Done and Converly logs you out.

We also recommend removing the Converly code from your website, the same way you added it.

Changed your mind? Come back any time

If you change your mind, simply log back in to Converly. You will be asked to pick a plan, and as soon as your new plan starts, your flows are switched back on exactly as you left them.

If you removed the Converly code from your website, simply add it back. You can follow the install instructions here.